DraftKings Casino Privacy Policy

At DraftKings Casino, we are committed to protecting your personal information and ensuring your privacy is respected at every stage of your experience with us. This Privacy Policy explains how we collect, use, store, and share data when you access our services — including the DraftKings Casino app, our sportsbook, daily fantasy sports, and any other products offered under our platform. By using our services, you acknowledge that you have read and understood the practices described here. If you have questions about our DraftKings online casino or how we handle your data, please review this document carefully.

1. Who We Are

We are DraftKings Inc., headquartered at 222 Berkeley Street, Boston, MA 02116, USA. We operate as a publicly traded company on the Nasdaq exchange under the ticker DKNG and have been providing online gaming and sports betting services since our founding in 2012. Our DraftKings Casino is available in Connecticut, Michigan, New Jersey, Pennsylvania, West Virginia, and Ontario, Canada. We also maintain offices in Hoboken, NJ and London, UK. Our casino services are state-regulated and require players to be physically located within a licensed jurisdiction and be 21 years of age or older (19+ in Ontario).

2. Information We Collect

When you register for a DraftKings Casino login or use any of our products, we may collect the following categories of personal information:

2.1 Information You Provide Directly

Full name, date of birth, and government-issued identification details
Email address, phone number, and home address
Payment details including debit card, PayPal, Venmo, or online banking credentials
Deposit and withdrawal preferences and transaction history
Account credentials used for your DraftKings Casino login
Communications you send to our Help Center or through in-app ticketing

2.2 Information We Collect Automatically

Device identifiers, IP address, and browser type
Geolocation data — required to verify you are physically present in a licensed state or province
Gaming activity, including bets placed, games accessed, and session duration
App usage data from the DraftKings Casino Android app or iOS app
Cookies and similar tracking technologies (see our Cookie section below)

2.3 Information From Third Parties

Identity verification data from licensed third-party providers
Fraud prevention and responsible gaming signals from external databases
Data from payment processors and banking partners
Information provided when you refer a friend through our Refer a Friend program

3. How We Use Your Information

Here at DraftKings Casino, we use the data we collect for the following purposes:

To create and manage your account and enable your DraftKings login across all products — Casino, Sportsbook, and Daily Fantasy Sports
To process deposits and withdrawals in USD (or CAD in Ontario) through our supported payment methods
To verify your identity and comply with Know Your Customer (KYC) obligations under applicable state and provincial gaming regulations
To deliver personalized promotions such as our Casino bonus offers, Dynasty Rewards tier benefits, and Daily Rewards Rocket incentives
To carry out geolocation verification confirming you are physically present within a licensed jurisdiction whenever you use our DraftKings Casino app
To improve our platform, including slot performance, live dealer functionality, and overall user experience
To prevent fraud, money laundering, and unauthorized access to your account
To fulfill our responsible gaming obligations, including self-exclusion programs and referrals to help lines such as 1-800-GAMBLER
To respond to customer support inquiries submitted through support.draftkings.com
To send you transactional emails, security alerts, and marketing communications where you have consented

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contractual necessity: Processing is required to provide you with our gaming services and fulfill your account agreement
Legal obligation: We are required to collect and retain certain data under gaming licensing requirements from bodies including the New Jersey Division of Gaming Enforcement, Pennsylvania Gaming Control Board, Michigan Gaming Control Board, and iGaming Ontario
Legitimate interests: We have a legitimate interest in fraud prevention, security monitoring, and platform improvement
Consent: For optional marketing communications and non-essential cookies, we rely on your consent, which you may withdraw at any time

5. Cookies and Tracking Technologies

Our DraftKings Casino platform uses cookies and similar technologies to recognize your device, maintain session continuity, and gather analytics data. When you access our site at draftkings.com or casino.draftkings.com, we may deploy:

Essential cookies: Necessary for login, geolocation gating, and secure account access
Analytics cookies: Help us understand how players use our casino app and website
Marketing cookies: Used to deliver relevant promotions related to our DraftKings Casino promo code offers and sports betting incentives
Functional cookies: Remember your preferences such as language (English or Spanish) and display settings

You may manage your cookie preferences through your browser settings. Please note that disabling essential cookies may limit your ability to access DraftKings Casino real money features or complete a DraftKings Casino login.

6. How We Share Your Information

We do not sell your personal data to third parties. However, we may share your information in the following circumstances:

With licensed payment processors to facilitate deposits and withdrawals
With state gaming regulators and law enforcement when required by law
With identity verification and fraud prevention service providers
With our affiliates, including Golden Nugget Online Gaming, where services are integrated
With third-party game studios and live dealer providers (such as Evolution) where necessary to deliver our game catalogue
With analytics and marketing partners who process data on our behalf under strict data processing agreements

7. Data Retention

We retain your personal information for as long as your account remains active and for a period thereafter as required by applicable gaming regulations and tax laws. In most licensed states, we are obligated to retain transaction and identity records for a minimum period following account closure. Once retention periods expire, we securely delete or anonymize your data.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

The right to access the personal information we hold about you
The right to correct inaccurate or incomplete data
The right to request deletion of your data, subject to our legal retention obligations
The right to opt out of marketing communications at any time
The right to restrict or object to certain types of data processing
The right to data portability where technically feasible

To exercise any of these rights, please contact us through our Help Center at support.draftkings.com or via the in-app ticketing system.

9. Children's Privacy

Our services are strictly intended for adults. We do not knowingly collect personal data from individuals under the age of 21 (or 19 in Ontario). If we become aware that a minor has registered with us, we will immediately close the account and delete all associated data. If you believe a minor has accessed our platform, please contact us immediately.

10. Security

We implement industry-standard technical and organizational measures to protect your data against unauthorized access, disclosure, or loss. These include encryption of financial transactions, two-factor authentication for account access (required for first withdrawal or a new withdrawal method), and regular security audits. However, no online system can guarantee absolute security, and we encourage you to protect your account credentials at all times.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the jurisdictions in which we operate. When we make material changes, we will notify you through the DraftKings Casino app or by email. We encourage you to review this page periodically. Continued use of our services following any update constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal data, please reach out to us through our Help Center at support.draftkings.com. Our support team is available in both English and Spanish. For responsible gaming concerns, please contact the dedicated helpline at 1-800-GAMBLER. We take your privacy seriously and are committed to responding to all legitimate inquiries promptly and transparently.

Content updated: July 21, 2026